Petsafe Drinkwell Ceramic Avalon Pet Fountain – Review

Are you having problems with your pets not drinking enough water every day?

If you’re looking for a pet water dispenser that has a filtration system, thePetsafe Drinkwell Ceramic Avalon Pet Fountain is your answer.

Continue reading to know more about this product.

Continue reading to know more about this pet water dispenser.

The PetSafe Drinkwell Ceramic Avalon Pet Fountain helps keep your pets hydrated by giving them a free-flowing water source that has a built-in filtration system.

The installed carbon filters ensure bad odor and taste are not reintroduced to your pet’s drinking water.

The circulating water flow piques your pet’s curiosity, alluring them into drinking more water than before.

The Drinkwell Ceramic Avalon Pet Fountain has the following features:

  • Made more hygienic with its ceramic composition
  • Ceramic is generally easier to clean compared to steel and plastic
  • Two levels where pets can drink
  • Fountain has 2 spouts to give more drinking options to pets
  • Circulating water promotes aeration and inhibits bacteria growth
  • Replaceable carbon filter which eliminates bad odor and taste from the water
  • Ideal size for small cats and dogs
  • 12V submersible pump for low-noise operation
  • Power cord measures 5ft long
  • Holds up to 70oz of water
  • Ceramic bowl and plastic parts of the motor pump are dishwasher safe

The Drinkwell Ceramic Avalon Pet Fountain can hold up to 70oz of fresh drinking water.

It has 2 levels where your pets can get their water from: the upper dish and the lower dish.

The fountain itself has 2 spouts on opposite directions to allow 2 pets to simultaneously drink from the free-falling fountain.

You won’t have a hard time using this pet fountain.

Assembly, cleaning, maintenance ñ all instructions in the product manual are fairly straightforward and simple to follow.

How It Works

The Drinkwell Ceramic Avalon Pet Fountain houses a motor pump in the middle of the fountain.

The housing has ridges at its base where water from the bowl can seep through and reach the pump.

The pump then gulps the water and ejects it through a charcoal filter until it reaches the opening at the top of the fountain.

This continuous process aerates and filters the water to make it safer for your pets to drink.

The pet fountain has 2 filters in place: the foam filter and the charcoal filter.

The motor pump rests on a foam filter which prevents hair and large dirt particles from entering the pump.

The charcoal filter, on the other hand, removes unwanted odor and taste from the drinking water.

This ceramic pet fountain is easy to assemble.

Owners didn’t have any trouble during assembly and they were able to quickly set the thing up.

All the instructions you need are detailed in the product manual and that includes maintenance, disassembly, and operating guides.

There are also supplemental online videos you can seek for help regarding the assembly and maintenance of the product.

Maintenance and manufacturer support

The foam filter should be replaced every 1-2 months while the charcoal/carbon filter needs to be changed every 2-4 weeks.

To prolong the life of the foam filter, rinse it thoroughly with water.

If you have more pets at home, you may have to clean your filters more often to keep the water safe and clean to drink.

When buying replacements for your carbon filter, make sure you get the one compatible with Avalon, Sedona, and Pagoda pet fountain sets which come in packs of 4.

You can wash the foam and carbon filters using water but never use soap to clean them since you may not be able to completely rinse it off the tiny pores of the filters.

The impeller and other detachable plastic parts of the motor pump can be cleaned in the dishwasher.

Make sure you brush them well to remove any dirt sticking to the corners of the components.

PetSafe has a separately sold cleaning kit specially designed to reach hard to clean areas of their pet fountains.

You can opt to buy this or just manually scrub the components using dishwashing soap and water.

PetSafe’s customer service representatives can be reached 6 times a week.

You can reach them through chat, email, or call if you have any questions or concerns regarding their products.


  • Made of ceramic material which inhibits bacteria growth
  • Two levels (upper and lower dish) where your pets can drink
  • Foam and carbon filters ensure hair and dirt are not reintroduced to your pet’s drinking water
  • Water from the fountain flows in opposite directions to let 2 pets drink from it simultaneously
  • 5ft long power cord


  • Small water capacity; only holds up to 70oz of water
  • Pump doesn’t last for long
  • Sound of water trickling may be inconvenient for some
  • Not meant for large pets
  • Ceramic material may be too fragile to clean

How your pet might react to the Avalon pet water dispenser

You won’t have trouble making your pets get used to this pet fountain since its circular shape is similar to an ordinary pet bowl.

Cats love to drink from a flowing source which makes this product more lovable as its fountain lets water flow in 2 directions.

Dogs won’t also have a problem using this product because they can drink water from either the upper or the lower dish.

The only major downside of this product is its weak motor pump.

Many have reported how their pet fountains lasted only for a couple of months before dying out.

This happened even though they said they carefully followed the cleaning instructions provided by PetSafe.

A few owners were also dismayed with how fragile and susceptible to chipping the ceramic bowl is.

Many owners, however, are happy with how easy it is to clean the product.

Slime and saliva are easily removed and there are no sharp-angled corners where grime may stick and propagate.

All corners are easily accessible to brush, making it easier to prevent dirt from piling up on the product.

Improved filter system
The pet fountain has a foam and charcoal filter to make sure the water is safe and clean to drink

Made of ceramic material
Ceramic is easier to clean and is more effective in inhibiting bacteria growth compared to plastic

Two ways to drink
Your pets can drink either from the fountain or from the bowl, whichever is more comfortable

Spouts on opposite ends of the fountain
This allows 2 pets to drink from the free-falling source simultaneously

Circular bowl design
Resembles an ordinary bowl to make it easier for your pets to get accustomed to it


This pet fountain works best as advertised.

Drinkwell Avalon pet water drinking Fountain is easy to clean than other units that are built with plastic.

It is suitable for small cats and it stores up to 70 ounces of water.

Just like any other pet cat fountain, it can get noisy when it runs out of water supply, so immediate refilling is necessary to stop the noise.

The sound of

The sound of flowing water can be more relaxing to some, but some cats may find it annoying especially when the water splashes around.

n acne.

Overall the drinkwell water dispensers for pets are quite a good choice for a low budget along with the Drinkwell Platinum along with the Drinkwell Platinum

Go back | Visit the Catit Fresh dispenser | 360 Fountain drinking fountain

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Petsafe Drinkwell Ceramic Avalon Pet Fountain
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